How do I register for an account?
You can click the MY Account button to register or log in which is in the upper right corner.
If you are signed in to an account when you shop, you can add things to a wish list, save shipping addresses and payment details for easy checkout, as well as access tracking information.
Registered accounts can earn points, and points can be redeemed for coupons.
Can I cancel my order after placing it?
If your order hasn't been settled and your order status is "Placed", you can cancel your order by visiting your order detail page. You can go to your order detail page by clicking the "Track Your Order" button in your order confirmation email.
If your order has been settled and your order status is "Processing", please contact our customer service at info@akidstar.com for order cancellation. We would love to help you.
If your order status is "Assorting" or "Shipped", your order can't be cancelled. If you need any help about return, please contact our customer service after your order has been delivered.
How do I place an order?
Placing an order at akidstar.com is easy, all you have to do is browse, add, and checkout. Browse akidstar.com by using the search bar, main menu, or homepage. We like to use plenty of pictures to give you the best idea of how each product looks and we also provide you with suggestions based on what you’ve browsed.
Add the item to your bag by selecting a size and color, choose how many you want, and then click the “add to cart” button. The item will be added to your cart and you can continue to shop. Checkout by clicking on the cart icon in the top right of the page. Here you can review your choices, add a promo code or voucher. Once you are ready to buy, simply click the “CHECK OUT” button and follow the prompts
When will I be charged for my order?
Your card or PayPal will be charged within 24 hours since the order is submitted, and you will receive an email confirming that your order has been placed successfully.
